PHI Billing Services provides outsourced business process operations including customer support, inbound and outbound call handling, live chat, email support, and technical assistance. Its support teams handle customer inquiries, complaints, case tracking, troubleshooting, escalation support, and service performance monitoring for businesses across multiple industries.
- HQ
- Founded
- Sector
- Coverage
- India
- 2017
- Services
- Global
01 / Overview
Company description
PHI Billing Services is an India-based BPO provider delivering outsourced customer support and technical assistance. Its operations include voice, email, chat, ticketing, troubleshooting, escalation management, quality monitoring, KPI tracking, and SLA adherence support. The company serves healthcare, e-commerce, financial services, and other business sectors worldwide.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Email Support
Live Chat Support
Escalation Management
Customer Issue Resolution
SLA Monitoring
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Epic
athenahealth
Cerner
EHR/EMR Systems
ERP Platforms
Helpdesk Platforms
Ticketing Systems
Operational Support
SOLUTIONS
Inbound Call Handling
Outbound Call Handling
Email Support
Live Chat Support
Technical Troubleshooting
Ticket and Case Tracking
Complaint Resolution
Escalation Management
KPI Monitoring
SLA Adherence Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
PHI Billing Services is relevant for organizations seeking outsourced customer support and technical assistance, with documented voice, email, chat, ticketing, troubleshooting, escalation, KPI monitoring, and SLA adherence capabilities.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- PHI Billing Services
- info@phibilling.com
- +1 217-867-3027
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