Next level IT Teleservices provides Philippines-based business process outsourcing, customer service outsourcing, inbound and outbound call handling, and technical support. Its support capabilities include customer service operations, order taking, troubleshooting, and helpdesk assistance delivered through trained representatives.
- HQ
- Founded
- Sector
- Coverage
- Philippines
- 2008
- Services
- Global
01 / Overview
Company description
Next level IT Teleservices is a Bacolod-based outsourcing provider serving international clients through call center and business process outsourcing services. Its customer support operations include inbound and outbound calling, order taking, customer service campaigns, technical troubleshooting, and helpdesk support. The company also supports client processes through CRM, telephony, and ERP systems.
02 / Sectors
Key Capabilities
Customer Support
Customer Service Outsourcing
Technical Support
Helpdesk Support
Inbound Call Handling
Outbound Call Handling
Order Taking
Customer Issue Resolution
Troubleshooting
Customer Support Representative Staffing
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM
Telephony Systems
ERP
Operational Support
SOLUTIONS
Inbound Call Handling
Outbound Call Handling
Customer Service Operations
Technical Troubleshooting
Helpdesk Support
Order Taking
Customer Issue Resolution
Customer Support Campaigns
CRM Data Entry
Support Representative Staffing
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Philippines
- Founded
2008
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
The company is relevant for organizations seeking outsourced customer service and technical support operations, including inbound and outbound call handling, order taking, troubleshooting, and helpdesk assistance from a Philippines-based delivery team.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Next level IT Teleservices
- HR@nextlevelitservices.com
- 1-855-324-5798; 034-708-1655
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