Market Wave provides outsourced customer relationship services through live chat, call center, and back-office operations. Its verified support services include customer service, customer issue and complaint handling, multilingual assistance, and advanced technical support for e-commerce and other client operations.
- HQ
- Founded
- Sector
- Coverage
- Morocco
- 2012
- Services
- Europe
01 / Overview
Company description
Market Wave is a Morocco-based customer relationship outsourcing company established in 2012. It provides live chat, call center, back-office, customer service, complaint handling, and technical support operations for client organizations. Its services include multilingual assistance and continuous support for e-commerce and other customer-facing activities.
02 / Sectors
Key Capabilities
Customer Support
Customer Service
Live Chat Support
Technical Support
Complaint Handling
Customer Issue Resolution
Multilingual Customer Assistance
Back-Office Support
Call Center Operations
Customer Retention Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
LiveChat
Operational Support
SOLUTIONS
Live Chat Support
Inbound Customer Calls
Customer Inquiry Handling
Complaint Resolution
Technical Troubleshooting
Back-Office Support
Order and Delivery Follow-Up
Multilingual Support
Customer Retention
Service Quality Improvement
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Morocco
- Founded
2012
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Europe
05 / Why Consider This Provider?
What Sets Them Apart
Market Wave is relevant for organizations seeking outsourced customer support, live chat, call center, back-office, and technical support operations. Its service model includes multilingual assistance, customer issue resolution, complaint handling, and support coverage for e-commerce and other customer-facing businesses.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Market Wave
- rh@market-wave.com
- +33644609922
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