HighPower

HighPower provides outsourced bilingual inbound and outbound call center services for businesses, including customer service, email and chat support, billing and account inquiries, and order management. Its nearshore operations also provide technical support, back-office assistance, lead generation, and customer interaction management.

Overview

Company description

HighPower is a privately held customer service outsourcing provider operating from the United States with nearshore call center capabilities in Mexico. Its services include bilingual customer support, inbound and outbound calling, email and chat support, billing and account inquiries, order management, technical support, and back-office operations for multiple industries.

Sectors

Key Capabilities

Customer Support

Inbound and Outbound Calling

Email Support

Chat Support

Technical Support

Helpdesk Support

Billing and Account Inquiries

Order and Rebate Management

Customer Issue Resolution

Back-Office Support

Services & Solutions

Explore services

Operational Support SOLUTIONS
Inbound Call Handling
Outbound Call Handling
Email Support
Chat Support
Technical Troubleshooting
Billing and Account Support
Order Management
Complaint and Issue Resolution
Customer Retention Support
Back-Office Operations
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
2015
50 - 249
Private
Services
North America
Why Consider This Provider?

What Sets Them Apart

HighPower is relevant for organizations seeking outsourced bilingual customer support, technical support, and contact center operations. Its verified service offerings include inbound and outbound calling, email and chat support, billing and account inquiries, order management, technical assistance, and customer issue resolution.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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