FlairsTech provides managed customer experience, technical support, and IT helpdesk services for organizations worldwide. Its support operations include customer service, application and software support, multi-level technical troubleshooting, ticket handling, escalation management, SLA monitoring, quality assurance, and service performance reporting.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2018
- Services
- Global
01 / Overview
Company description
FlairsTech is a technology-driven managed services provider delivering customer experience, technical support, application support, and IT helpdesk operations. Its services include customer service operations, multi-level troubleshooting, incident and ticket handling, escalation support, interaction quality audits, KPI reporting, and monitoring of SLA compliance across global delivery teams.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Application Support
Software Troubleshooting
Customer Issue Resolution
Escalation Management
SLA Monitoring
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AIMY
Operational Support
SOLUTIONS
Customer Service Operations
Ticket Handling
Technical Troubleshooting
IT Helpdesk Support
Application Support
Incident Management
Remote Technical Support
Escalation Management
SLA Monitoring
Support Performance Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2018
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
FlairsTech is relevant for organizations seeking outsourced customer support, technical support, and helpdesk operations. Its documented capabilities include L1-L5 support, customer service operations, ticket and incident handling, interaction quality audits, KPI reporting, escalation support, and SLA compliance monitoring.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- FlairsTech
- info@flairstech.com
- +1-877-296-0878
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