Enablx

Enablx provides outsourced customer service and contact center programs combining multilingual live-agent support with self-service technologies. Its capabilities include customer inquiry and complaint resolution, advanced troubleshooting, technical support, IVR hosting, and service quality monitoring for multiple industries.

Overview

Company description

Enablx is a U.S.-based outsourced customer service provider serving clients through multilingual contact center operations, live-agent assistance, IVR, and web transaction processing. Its support operations handle customer questions, complaints, information requests, troubleshooting, and technical support. The company also provides quality monitoring, training, and ongoing IVR support and monitoring.

Sectors

Key Capabilities

Customer Support

Customer Issue Resolution

Technical Support

Advanced Troubleshooting

Multilingual Live-Agent Support

IVR Hosting and Support

Web Transaction Processing

Quality Monitoring

Service Performance Monitoring

Self-Service Support

Services & Solutions

Explore services

Software & Technology SOLUTIONS
Interactive Voice Response (IVR)
Cloud-Based Contact Center Technology
Web Transaction Processing
Operational Support SOLUTIONS
Live-Agent Customer Support
Multilingual Customer Service
Customer Inquiry Handling
Complaint Resolution
Technical Troubleshooting
Technical Support
IVR Support and Monitoring
Web Transaction Processing
Quality Monitoring
Customer Self-Service
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
1992
50 - 249
Private
Services
United States
Why Consider This Provider?

What Sets Them Apart

Enablx is relevant for organizations seeking outsourced customer support because it provides multilingual live-agent operations, customer issue resolution, technical troubleshooting, IVR and self-service support, and quality monitoring through a U.S.-based contact center model.

Locations & Service Coverage

Global Presence

Global service coverage
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