Ecco Outsourcing Group provides outsourced contact center and BPO services, including customer service, technical support, inbound calls, live chat, and email support. Its operations support customer inquiries, billing, collections, problem resolution, and multichannel customer engagement for client organizations.
- HQ
- Founded
- Sector
- Coverage
- Dominican Republic
- 2007
- Services
- North America
Overview
Company description
Ecco Outsourcing Group is a Dominican-owned contact center and BPO provider founded in 2007. The company delivers customer service operations covering billing, collections, service inquiries, problem resolution, inbound calling, live chat, and email support. It also provides technical support, back-office services, lead generation, and direct-response operations.
Sectors
Key Capabilities
Customer Support
Technical Support
Multichannel Support
Customer Issue Resolution
Billing Support
Collections Support
Inbound Call Handling
Live Chat Support
Email Support
Back Office Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Interactive Voice Response (IVR)
Live Chat
SMS Texting
Operational Support
SOLUTIONS
Customer Service Operations
Technical Troubleshooting
Customer Inquiry Handling
Billing and Collections Support
Problem Resolution
Inbound Call Support
Email Support
Chat Support
Back Office Operations
Escalation Handling
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Dominican Republic
- Founded
2007
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
North America
Why Consider This Provider?
What Sets Them Apart
Ecco Outsourcing Group is relevant for customer support outsourcing because it provides verified customer service and technical support operations through inbound calls, live chat, and email, including service inquiries, billing, collections, and problem resolution.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Ecco Outsourcing Group
- info@eccocorpbpo.com
- +1 (809)-583-1171
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
