Dexcomm Answering Service provides 24/7 live call answering, after-hours coverage, overflow assistance, and virtual receptionist services for businesses across North America. Its customer support operations include handling inquiries and complaints, scheduling appointments, dispatching messages, providing help-desk support, and monitoring call-handling performance.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1954
- Services
- North America
Overview
Company description
Dexcomm Answering Service is a privately held communications provider delivering U.S.-based live answering and AI call-answering services. Its agents support customer inquiries, complaints, appointment scheduling, message delivery, dispatch, and basic technical troubleshooting. The company also provides account management, system integrations, and client visibility into answer times, hold times, and service performance.
Sectors
Key Capabilities
Customer Support
Customer Service
Helpdesk Support
Technical Troubleshooting
Appointment Scheduling
Message Delivery
Call Dispatch
Overflow Call Handling
After-Hours Support
Service Performance Monitoring
Services & Solutions
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Software & Technology
SOLUTIONS
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API Integrations
Operational Support
SOLUTIONS
24/7 Live Call Answering
After-Hours Coverage
Overflow Assistance
Customer Inquiry Handling
Complaint Handling
Appointment Scheduling
Message Delivery
Dispatch Support
Technical Helpdesk Support
Answer-Time and Hold-Time Monitoring
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1954
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America
Why Consider This Provider?
What Sets Them Apart
Dexcomm is relevant for organizations seeking outsourced customer support through 24/7 live answering, after-hours and overflow coverage, appointment scheduling, dispatch, basic help-desk assistance, and service performance visibility.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Dexcomm Answering Service
- sales@dexcomm.com
- (337) 236-8300
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