Contract Callers Inc. provides outsourced contact center and business process services, including customer relationship management, inbound and outbound customer care, chat services, email management, and issue resolution. Its support capabilities also include Tier 1-2-3 technical support, technology triage, technical repair issue assistance, and warranty support.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1926
- Services
- United States
Overview
Company description
Contract Callers Inc. is a privately held business process outsourcing provider with contact center and utility field services divisions. Its customer support operations include inbound and outbound customer care, chat and email management, Tier 1 issue resolution, quality monitoring, and technical support. The company also supports receivables and debt recovery contact programs.
Sectors
Key Capabilities
Customer Support
Inbound and Outbound Customer Care
Chat Support
Email Support
Customer Issue Resolution
Technical Support
Tier 1-2-3 Support
Technology Triage
Warranty Support
Quality Monitoring
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
RADAR
Operational Support
SOLUTIONS
Inbound and Outbound Customer Care
Chat Services
Email Management
Tier-One Issue Resolution
Technical Troubleshooting
Technology Triage
Technical Repair Issue Support
Warranty Questions and Support
Quality First Monitoring
Customer Interaction Management
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1926
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Contract Callers Inc. is relevant for outsourced customer support programs because it provides contact center operations, customer care, chat and email services, issue resolution, and technical support ranging from Tier 1 through Tier 3.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Contract Callers Inc.
- Procurement@contractcallers.com
- 800-825-8038
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