Consumer Links is a global business process outsourcing provider delivering outsourced customer service, omnichannel contact centre operations, and technical support. Its capabilities include phone, email, live chat, social media, ticket handling, technical troubleshooting, IT helpdesk support, user onboarding, and service performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- United Kingdom
- 2015
- Services
- Global
01 / Overview
Company description
Consumer Links provides outsourced customer service and business process support through UK-managed teams operating internationally. Its customer support operations cover inbound calls, email, live chat, social media, ticket logging, issue resolution, technical troubleshooting, first- and second-line helpdesk support, user onboarding, escalation handling, and service-level reporting.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Omnichannel Contact Centre Support
Technical Support
IT Helpdesk Support
Customer Issue Resolution
User Onboarding
Product and Software Guidance
Escalation Management
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AI Voice Agents
AI Chatbots
Ticketing Systems
CRM Platforms
WhatsApp
Operational Support
SOLUTIONS
Ticket Management
Phone Support
Email Support
Live Chat Support
Social Media Support
Technical Troubleshooting
IT Helpdesk Support
User Onboarding
Escalation Management
Service Level Monitoring
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United Kingdom
- Founded
2015
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Consumer Links is relevant for organizations seeking outsourced customer support, omnichannel contact centre operations, technical helpdesk coverage, user onboarding assistance, and service performance monitoring across international delivery teams.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
08 / Contact Information
Connect With This Provider
- Website
- Phone
- Consumer Links
- enquiries@consumer-links.co.uk
- 0161 524 1841
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
