Concert 8 Solutions Inc. provides outsourced business process services, including omnichannel customer service and technical support. Its support operations include inbound and outbound calling, email response, live chat, social media support, and tier 1, 2, and 3 IT support for organizations across multiple industries.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2017
- Services
- Global
Overview
Company description
Concert 8 Solutions Inc. is a Canadian business process outsourcing provider with operations in Canada and the Philippines. The company delivers outsourced customer service through voice, email, live chat, and social media channels, along with tier 1, 2, and 3 IT and technical support. Its stated industry coverage includes e-commerce, healthcare, travel and hospitality, SaaS, mobile apps, and managed services.
Sectors
Key Capabilities
Omnichannel Customer Support
Customer Service
Email Support
Live Chat Support
Social Media Support
Inbound and Outbound Calling
Technical Support
Tier 1 IT Support
Tier 2 IT Support
Tier 3 IT Support
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Customer Service Operations
Inbound Call Handling
Outbound Call Handling
Email Response
Live Chat Support
Social Media Support
Technical Troubleshooting
Tier 1 Technical Support
Tier 2 Technical Support
Tier 3 Technical Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Concert 8 Solutions Inc. is relevant for organizations seeking outsourced customer support and technical support operations. Its verified services cover multichannel customer service through voice, email, live chat, and social media, as well as tiered IT support delivered through offshore staffing and BPO arrangements.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Concert 8 Solutions Inc.
- inquiries@concert8.com
- +1-778-800-5761
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