CCD Health provides healthcare business process outsourcing and patient contact center services for U.S. healthcare organizations. Its customer support operations include patient scheduling, follow-up communications, medical inquiry handling, insurance support, onboarding, training, performance analytics, and quality monitoring.
- HQ
- Founded
- Sector
- Coverage
- Dominican Republic
- 2011
- Services
- United States
01 / Overview
Company description
CCD Health is a Dominican Republic-based healthcare BPO provider serving hospitals, outpatient centers, accountable care organizations, and specialty practices in the United States. Its support operations include patient scheduling, follow-up, medical inquiries, insurance verification, appointment reminders, client onboarding, staff training, KPI reporting, quality assurance, and service performance monitoring.
02 / Sectors
Key Capabilities
Customer Support
Patient Contact Center Operations
Patient Scheduling
Patient Follow-Up
Medical Inquiry Management
Insurance and Billing Support
Customer Onboarding
Staff and Product Training
Performance Analytics
Quality Assurance Monitoring
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Epic
athenahealth
eClinicalWorks
Electronic Health Record Systems
Radiology Information Systems
VoIP
Pax Fidelity NLP
Business Intelligence Dashboards
AI-Driven Analytics
Operational Support
SOLUTIONS
Patient Scheduling
Patient Follow-Up
Medical Customer Service
Appointment Reminders
Insurance Verification
Medical Inquiry Handling
Client Onboarding
Training Program Development
KPI Monitoring
Support Performance Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Dominican Republic
- Founded
2011
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
United States
05 / Why Consider This Provider?
What Sets Them Apart
CCD Health is relevant for healthcare organizations seeking outsourced patient support and contact center operations. Verified capabilities include scheduling, follow-up communications, medical inquiry handling, onboarding and training, KPI analytics, quality assurance, and service performance reporting.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- CCD Health
- info@ccdcare.com
- +1 (809) 722-2982
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