Axendi provides outsourced customer experience, contact center, and business process outsourcing services for organizations across multiple industries. Its customer support capabilities include multilingual and omnichannel support, technical support and helpdesk services, customer onboarding, product training, ticket handling, escalation management, and service performance reporting.
- HQ
- Founded
- Sector
- Coverage
- Poland
- 2008
- Services
- Europe
01 / Overview
Company description
Axendi is a Poland-based customer experience and BPO provider delivering outsourced customer service, contact center, and operational support. Its services include multilingual omnichannel support, technical helpdesk assistance, ticket and case handling, customer and seller onboarding, product training, complaint resolution, escalation management, quality assurance, and performance reporting.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Onboarding
Product Training
Customer Issue Resolution
Escalation Management
SLA Monitoring
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AI Chatbots
AI Voicebots
Proprietary AI Agents
Workflow Automation Tools
Customer Interaction Analytics
Automation Technologies
Operational Support
SOLUTIONS
Multichannel Customer Support
Email Support
Chat Support
Callback Support
Helpline Support
Technical Troubleshooting
Ticket Handling
Customer Onboarding
Product Training
Support Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Poland
- Founded
2008
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Europe
05 / Why Consider This Provider?
What Sets Them Apart
Axendi is relevant for organizations seeking outsourced customer support operations because it provides multilingual omnichannel customer service, technical helpdesk support, onboarding and training, ticket handling, escalation management, quality assurance, and operational performance reporting.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Axendi
- info@axendi.com
- +48 22 398 60 33
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