Athena BPO provides domestic business process outsourcing and contact center services in India. Its customer support operations include inbound and outbound calling, customer service, email and SMS response management, technical query resolution, and back-office support. The company serves clients across banking, insurance, NBFC, FMCG, telecom, and travel and leisure.
- HQ
- Founded
- Sector
- Coverage
- India
- 1990
- Services
- India
01 / Overview
Company description
Athena BPO Pvt. Ltd is an India-based business process outsourcing provider operating contact centers in Mumbai and Bengaluru. The company delivers inbound and outbound customer service, customer inquiry handling, technical query resolution, email and SMS response management, back-office support, and data processing. Its stated industry coverage includes banking, insurance, NBFC, FMCG, telecom, and travel and leisure.
02 / Sectors
Key Capabilities
Customer Support
Inbound Call Center Services
Outbound Call Center Services
Customer Issue Resolution
Technical Query Resolution
Email and SMS Response Management
Back Office Support
Data Processing
Customer Retention
Customer Complaint Handling
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM-driven solutions
Management information systems
Advanced data-processing software
Operational Support
SOLUTIONS
Inbound Customer Service
Outbound Customer Contact
Customer Inquiry Handling
Technical Troubleshooting
Email Support
SMS Response Management
Customer Complaint Resolution
Back-office Processing
Data Processing
Customer Retention Support
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
1990
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
India
05 / Why Consider This Provider?
What Sets Them Apart
Athena BPO is relevant for organizations seeking outsourced customer support operations, including inbound customer service, outbound contact, technical query resolution, email and SMS response management, complaint handling, and back-office processing across several industry sectors.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Athena BPO
- contactus@athenabpo.in
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