Ansafone Contact Centers provides outsourced contact center and business process outsourcing services for organizations across multiple industries. Its customer support capabilities include inbound phone support, email support, live chat, social media customer service, help desk services, outbound customer care, and performance reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1970
- Services
- North America
Overview
Company description
Ansafone Contact Centers is a privately held U.S. business process outsourcing provider operating contact center programs for businesses, government organizations, and Fortune 500 companies. Its customer support operations include inbound customer care, email, chat, social media response, help desk services, issue resolution, outbound customer engagement, KPI development, performance monitoring, and reporting.
Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Issue Resolution
Email Support
Live Chat Support
Social Media Customer Service
Escalation Management
Service Performance Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Interactive Voice Response (IVR)
Automatic Call Distribution (ACD)
Customer Relationship Management (CRM) Systems
Web Analytics Systems
Real-Time Analytics Dashboards
Operational Support
SOLUTIONS
Inbound Customer Service
Email Support
Live Chat Support
Social Media Response Management
Help Desk Services
Technical Troubleshooting
Customer Issue Resolution
Outbound Customer Care
KPI Monitoring
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1970
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
North America
Why Consider This Provider?
What Sets Them Apart
Ansafone Contact Centers is relevant for outsourced customer support programs requiring phone, email, chat, social media, and help desk coverage. The company also supports KPI development, quality assurance, performance monitoring, analytics, and reporting for customer service operations.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Ansafone Contact Centers
- +1 800-510-0514
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