MP Telecom provides outsourced contact center, customer care, business process outsourcing, and contact center technology services in Vietnam. Its support capabilities include outsourced customer service operations, technical support, contact center implementation, workforce training, service quality standards, and performance reporting.
- HQ
- Founded
- Sector
- Coverage
- Vietnam
- 2002
- Services
- Vietnam
Overview
Company description
MP Telecom, legally identified as Minh Phuc Company Limited, provides contact center, customer care, BPO, technical support, and contact center technology services. Its operations include outsourced customer service, technical assistance, contact center deployment, staff training, service quality measurement, and service-level reporting for organizations in several regulated and consumer-facing industries.
Sectors
Key Capabilities
Customer Support
Contact Center Outsourcing
Technical Support
Helpdesk Support
Contact Center Implementation
Customer Issue Resolution
Workforce Training
Service Quality Measurement
Service-Level Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
MP CRM
MP Contact Center
AI Call Center Solution
Genesys Cloud
Operational Support
SOLUTIONS
Outsourced Customer Care
Inbound Call Handling
Outbound Calling
Technical Troubleshooting
Contact Center Operations
Customer Information Management
Staff Training
Service Quality Monitoring
Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Vietnam
- Founded
2002
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Vietnam
Why Consider This Provider?
What Sets Them Apart
MP Telecom is relevant for organizations seeking outsourced customer care and contact center operations, technical support, and contact center technology implementation. Its documented service offerings also include customer service quality standards, scoring methods, and service-level performance reporting.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- MP Telecom
- info@mptelecom.com.vn
- 1900 585853
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