Anser Services provides U.S.-based live answering and call center services, including 24/7 customer service, order processing, message taking, and escalation handling. The company also provides tier-one technical support, after-hours support, call quality monitoring, and service performance reporting for organizations across multiple industries.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1949
- Services
- United States
Overview
Company description
Anser Services is a U.S.-based call center and answering service provider established in 1949. Its customer support operations include 24/7 live answering, customer inquiries, order processing, returns handling, message delivery, escalation procedures, and tier-one technical support. The company also provides call monitoring, quality assurance, coaching, and client performance reporting.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Call Answering
Order Processing and Tracking
Returns and Exchanges Handling
Escalation Management
Customer Issue Resolution
Call Quality Monitoring
Service Performance Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AI Voice
Interactive Voice Response
Operational Support
SOLUTIONS
Live Call Handling
After-Hours Support
Message Taking and Delivery
FAQ and General Inquiry Handling
Tier 1 Technical Support
Order Processing and Tracking
Returns and Exchanges Handling
Emergency Dispatch
Escalation Procedures
Quality Monitoring and Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1949
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Anser Services is relevant for organizations seeking outsourced customer support, live answering, tier-one technical support, escalation handling, and after-hours coverage. Its documented quality program includes continuous call monitoring, agent coaching, performance benchmarks, and client quality reporting.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Anser Services
- sales@anser.com
- (888) 766-1111
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