Argo Contact Centers provides outsourced customer contact and business process support services, including omnichannel customer care, email, chat, voice, and social support. Its capabilities also include product and technical support, healthcare technology assistance, customer onboarding programs, analytics, quality improvement, and service performance reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2003
- Services
- Global
Overview
Company description
Argo Contact Centers is an outsourced customer contact services provider supporting customer care, account and billing inquiries, product and technical support, and multichannel engagement. Its healthcare operations include member and patient support, onboarding, telehealth adoption assistance, health technology support, escalation handling, analytics, quality improvement, and reporting.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Customer Onboarding
Product Training
Email Support
Chat Support
Escalation Management
Customer Issue Resolution
Service Performance Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Cloud IVR
Visual IVR
Customer Relationship Management systems
Artificial intelligence tools
Patient management platforms
Operational Support
SOLUTIONS
Inbound and Outbound Voice Support
Email Support
Chat Support
SMS/MMS Support
Social Media Monitoring and Response
Customer Onboarding
Technical Troubleshooting
Product Support
Escalation Management
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2003
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Argo Contact Centers is relevant for outsourced customer support programs requiring omnichannel service, technical assistance, healthcare support, onboarding and adoption programs, escalation handling, and customer experience performance improvement.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Argo Contact Centers
- mroy@argocontact.com
- +1 855.511.1123
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