Novasors provides outsourced call center and contact center services, including inbound customer support, technical support, help desk ticketing, chat, SMS, and email support. The company also offers performance reporting, KPI analysis, and response-time monitoring to help clients manage customer service operations.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2005
- Services
- Global
Overview
Company description
Novasors is an outsourced call center and contact center provider serving organizations across multiple industries. Its customer support operations include inbound service, technical support, help desk ticketing, chat, SMS, email, after-hours, and overflow support. The company also provides KPI analysis, detailed reporting, and response-time performance tracking.
Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Chat Support
SMS Support
Email Support
After-hours Support
Overflow Support
Service Performance Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AI
Auto Dialers
Chat
SMS
Operational Support
SOLUTIONS
Inbound Customer Support
Help Desk Ticketing
Technical Support
Chat Support
SMS Support
Email Support
After-hours Support
Overflow Support
KPI Analysis
Support Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2005
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Novasors is relevant for organizations seeking outsourced customer support and contact center operations, with verified capabilities in inbound service, technical support, help desk ticketing, multichannel support, KPI reporting, and response-time performance tracking.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Novasors
- sales@novasors.com
- +1 913-744-3477
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