Inktel Contact Center Solutions provides outsourced contact center, omnichannel customer support, technical support, and helpdesk services for brands and organizations. Its capabilities include phone, email, chat, SMS, social support, customer onboarding, product and user training, performance reporting, KPI monitoring, and SLA-driven service operations.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1997
- Services
- Global
Overview
Company description
Inktel Contact Center Solutions is a business process outsourcing provider delivering contact center and customer experience services across voice and digital channels. Its operations include customer support, technical support and helpdesk services, onboarding and training programs, multilingual assistance, service quality monitoring, KPI reporting, and performance-managed outsourcing.
Sectors
Key Capabilities
Customer Support
Omnichannel Contact Center Services
Technical Support
Helpdesk Support
Multilingual Support
Customer Onboarding
Product and User Training
SLA Monitoring
KPI Reporting
Escalation Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Omni-Sync
LevelUp AI
Salesforce
Shopify
Chick-fil-A Management Tool
Operational Support
SOLUTIONS
Phone Support
Email Support
Chat Support
SMS Support
Social Media Support
Technical Troubleshooting
Customer Onboarding
Product Training
Performance Reporting
Customer Issue Resolution
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1997
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Inktel is relevant for organizations seeking outsourced customer support, technical helpdesk, omnichannel communications, onboarding and training, and performance-managed service operations with KPI, quality, and SLA visibility.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Inktel Contact Center Solutions
- contact@inktel.com
- +1 305-523-1100
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