Direct Line Tele Response provides nationwide live answering, messaging, virtual receptionist, overflow call coverage, and urgent dispatch services. Its customer support operations include inbound call handling, message routing, order and inquiry assistance, bilingual answering, customer issue resolution, and client onboarding through custom scripts and call-routing setup.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1979
- Services
- United States
Overview
Company description
Direct Line Tele Response is a U.S.-based answering service and call center provider serving businesses across healthcare, legal, property management, manufacturing, finance, and other industries. Its support operations include 24-hour live answering, customer messaging, overflow coverage, bilingual support, urgent dispatch, secure communications, and client setup involving customized scripts and call routing.
Sectors
Key Capabilities
Customer Support
Customer Inquiry Handling
Ticket Management
Live Answering
Virtual Receptionist Services
Bilingual Support
Urgent Dispatch
Customer Onboarding
Call Routing
Customer Issue Resolution
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Quick Base
Interactive Voice Response (IVR)
Client Web Portal
Operational Support
SOLUTIONS
Inbound Call Answering
Message Taking and Routing
Email and Text Message Delivery
Overflow Call Support
After-Hours Support
Bilingual Answering
Urgent and Emergency Dispatch
Custom Script Configuration
Call Routing Setup
Client Portal Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1979
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
The company is relevant for organizations seeking outsourced customer support operations, including live call answering, message and inquiry handling, overflow coverage, bilingual support, urgent dispatch, and customer onboarding through customized call workflows.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Direct Line Tele Response
- sales@directlineanswers.com
- 888-365-2424
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