MAI Voice provides outsourced call center and customer support services, including inbound support, multichannel communication, technical support, dispatch, and overflow coverage. Its teams support customer inquiries, issue resolution, quality monitoring, reporting, and service-level performance across multiple industries.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2020
- Services
- United States
Overview
Company description
MAI Voice is a U.S.-based outsourced call center provider delivering inbound, outbound, omnichannel, and business support services. Its customer support operations include handling inquiries, orders, billing, technical issues, dispatch requests, and after-hours communications. The company also provides call monitoring, quality assurance, reporting, and service performance support.
Sectors
Key Capabilities
Customer Support
Multichannel Customer Support
Technical Support
Helpdesk Support
Customer Issue Resolution
Inbound Call Handling
Dispatch Support
Quality Monitoring
SLA Monitoring
Service Performance Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AI-assisted transcription tools
Industry-standard call center dialers
Operational Support
SOLUTIONS
Inbound Call Handling
Email Support
Chat Support
SMS Support
Technical Troubleshooting
Order and Billing Support
Customer Issue Resolution
Dispatch Coordination
Call Monitoring
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2020
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
MAI Voice is relevant for organizations seeking outsourced customer support, technical assistance, multichannel communication, and service performance oversight. Its documented operations include inbound support, issue resolution, technical troubleshooting, call monitoring, quality scoring, reporting, and SLA-focused service delivery.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- MAI Voice
- sales@maivoice.com
- (866) 782-4923
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