Global Services BPO

Global Services BPO is a US-owned and managed business process outsourcing provider delivering inbound and outbound call center operations. Its customer support services include phone support, customer service, helpdesk solutions, inquiry handling, email support, and chat support, with dedicated international teams and related CRM-enabled contact center operations.

Overview

Company description

Global Services BPO provides business process outsourcing for organizations seeking inbound and outbound contact center support. Its verified customer support operations include customer service, inquiry handling, phone support, email and chat support, and helpdesk solutions. The company also provides call center infrastructure, CRM-supported operations, predictive dialing, and workforce management systems.

Sectors

Key Capabilities

Customer Support

Customer Service

Phone Support

Email Support

Chat Support

Helpdesk Support

Inquiry Handling

Customer Issue Resolution

Inbound Call Center Services

Outbound Call Center Services

Services & Solutions

Explore services

Software & Technology SOLUTIONS
CRM Systems
Predictive Dialer Systems
Workforce Management Systems
VoIP-Based Inbound CRM Systems
Operational Support SOLUTIONS
Customer Service Operations
Phone Support
Email Support
Chat Support
Inquiry Handling
Helpdesk Support
Inbound Call Handling
Outbound Call Handling
Call Center CRM Operations
Workforce Management
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
2009
50 - 249
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

Global Services BPO is relevant for organizations seeking outsourced customer support and helpdesk operations across phone, email, and chat channels. Its service portfolio also includes inquiry handling, inbound call center support, CRM-enabled contact operations, predictive dialing, and workforce management systems.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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