SSR TECHVISION provides outsourcing and BPO services including call-center operations, back-office support, healthcare support, e-commerce solutions, and lead generation. Its customer support operations include support-ticket intake, issue resolution, escalation handling, service-level monitoring, performance reporting, and customer training.
- HQ
- Founded
- Sector
- Coverage
- India
- 2015
- Services
- Global
Overview
Company description
SSR TECHVISION is a privately held outsourcing and BPO provider serving clients across India, the United States, and global markets. Its customer support operations include call-center support, support-ticket handling, customer issue resolution, escalation management, service-level monitoring, performance reporting, and client training related to lead engagement and CRM processes.
Sectors
Key Capabilities
Customer Support
Ticket Management
Call Center Operations
Customer Issue Resolution
Escalation Management
SLA Monitoring
Service Performance Reporting
Customer Training
Lead Qualification
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Callsync360
Call Miner analytics
Operational Support
SOLUTIONS
Ticket Management
Call Center Support
Customer Issue Resolution
Escalation Management
SLA Monitoring
Support Performance Reporting
Client Feedback Surveys
Customer Training
Lead Qualification
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2015
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
SSR TECHVISION is relevant for organizations seeking outsourced customer support and BPO operations, with verified capabilities in ticket handling, call-center support, escalation resolution, service-level monitoring, performance reporting, and client training.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- SSR TECHVISION
- sushil@ssrtechvision.com
- +1-662-793-1662
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