DATAMARK, Inc. provides outsourced omnichannel contact center and business process outsourcing services for enterprises and government agencies. Its customer support operations include multilingual customer service, technical support, IT help desk services, product support, chat, email, troubleshooting, and service performance management.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1989
- Services
- Global
Overview
Company description
DATAMARK, Inc. is a private contact center and business process outsourcing provider serving enterprise and government clients from operations in the United States, Mexico, and India. Its support services include omnichannel customer care, product technical support, managed IT help desk services, multilingual assistance, issue resolution, reporting, quality monitoring, and performance management.
Sectors
Key Capabilities
Customer Support
Omnichannel Contact Center Services
Ticket and Inquiry Handling
Technical Support
IT Helpdesk Support
Product Technical Support
Customer Onboarding
Product and User Training
SLA Monitoring
Service Performance Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
DataSmart
DataScribe
Cisco
Avaya
Operational Support
SOLUTIONS
Inbound Customer Service
Email Support
Chat Support
Technical Troubleshooting
Level 1 Help Desk Support
Product Support
Customer Issue Resolution
Customer Onboarding
Quality Monitoring
Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1989
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
DATAMARK is relevant for outsourced customer support because it operates multilingual omnichannel contact centers and provides customer care, product technical support, managed IT help desk services, troubleshooting, quality monitoring, real-time reporting, and performance management for enterprise and government programs.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Datamark
- info@datamark.net
- 800-477-1944
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