Commercey provides outsourced customer care and BPO services for e-commerce businesses, supporting B2C and B2B operations. Its verified capabilities include multichannel customer support, technical support, issue resolution, quality assurance, and customer service reporting.
- HQ
- Founded
- Sector
- Coverage
- Albania
- 2017
- Services
- Global
Overview
Company description
Commercey is an Albania-based BPO provider focused on outsourced e-commerce operations. The company delivers customer support through phone, email, live chat, and social media, including inquiry handling, order assistance, returns support, complaint resolution, and technical support. It also provides quality assurance, reporting, and service performance analysis.
Sectors
Key Capabilities
Customer Support
Multichannel Customer Service
Technical Support
Issue Resolution
Order Support
Returns Support
Quality Assurance
Customer Service Reporting
Back Office Support
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Phone Support
Email Support
Live Chat Support
Social Media Support
Customer Inquiry Handling
Technical Troubleshooting
Order Management
Returns Handling
Complaint Resolution
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Albania
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Commercey is relevant for e-commerce companies seeking outsourced customer support across phone, email, live chat, and social media, with additional technical support, issue resolution, quality assurance, and reporting capabilities.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Commercey
- info@commercey.co
- +43 677 6429 3146
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