Scale Support provides outsourced customer support operations through dedicated customer service representatives and managed support teams. Its services include live chat, phone, email and ticket support, customer onboarding assistance, 24/7 coverage, customer success management, quality control and ongoing service supervision.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2018
- Services
- Global
Overview
Company description
Scale Support is a customer support outsourcing offering from Wing Assistant that provides dedicated representatives and managed teams for businesses of different sizes. Its operations cover live chat, phone, email, ticket and social-channel support, along with customer onboarding assistance, escalation handling, quality supervision and customer success management.
Sectors
Key Capabilities
Customer Support
Ticket Management
Live Chat Support
Phone Support
Email Support
Customer Onboarding
Customer Issue Resolution
Escalation Management
Quality Control
Service Performance Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Scale Workspace App
Wink Screen Recording App
Slack
Zapier
Freshchat
Tidio
Zendesk
Salesforce
Microsoft Teams
Operational Support
SOLUTIONS
Live Chat Support
Email and Ticket Support
Phone Support
24/7 Support Coverage
Customer Onboarding
Customer Success Management
Customer Issue Resolution
Escalation Management
Quality Control and Supervision
Support Performance Monitoring
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2018
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Scale Support is relevant for organizations seeking managed customer support operations with dedicated representatives, multichannel support, customer onboarding assistance, flexible coverage, escalation handling and ongoing quality supervision.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Scale Support
- legal@getwingapp.com
- +1 855-805-8057
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
