Omelink provides outsourced contact center and business process outsourcing services for B2B and B2C clients. Its customer support capabilities include phone, email, chat, complaint handling, technical support, remote troubleshooting, and first-level helpdesk services.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2016
- Services
- Global
Overview
Company description
Omelink is a business process outsourcing provider specializing in customized contact center operations. Its services include customer service, phone and digital support, complaint handling, technical troubleshooting, first-level technical support, and customer issue resolution. The company also provides operational management, quality assurance, training support, and performance measurement for outsourced programs.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Phone Support
Email Support
Chat Support
Remote Troubleshooting
Complaint Handling
Customer Issue Resolution
Service Performance Management
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Phone Support
Email Support
Chat Support
Technical Troubleshooting
First-Level Support
Complaint Handling
Payment and Order Processing
Quality Assurance
Operational Management
Support Performance Measurement
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2016
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Omelink is relevant for organizations seeking outsourced customer service and technical support operations across phone, email, and chat channels. Its verified capabilities also include first-level troubleshooting, complaint handling, quality assurance, operational management, and performance measurement.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Omelink
- info@omelinks.com
- +1 (646) 701 5301
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
