Visionary Solutions provides outsourced omnichannel customer support and BPO services for businesses in North America and Europe. Its support operations include voice, email, live chat, social media, ticket management, technical support, troubleshooting, and performance analytics for customer service programs.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2006
- Services
- North America and Europe
Overview
Company description
Visionary Solutions is a Miami-based BPO provider with nearshore operations in the Dominican Republic. The company delivers outsourced customer service through voice, email, chat, social media, and SMS channels, along with support ticket management, technical assistance, troubleshooting, CRM coordination, analytics, and service performance monitoring.
Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Issue Resolution
Email Support
Live Chat Support
CRM Workflow Support
Service Performance Monitoring
Support Analytics
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
Gorgias
Operational Support
SOLUTIONS
Ticket Management
Email Support
Live Chat Support
Social Media Support
SMS Support
Technical Troubleshooting
Customer Issue Resolution
Escalation Management
CRM Workflow Support
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2006
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America and Europe
Why Consider This Provider?
What Sets Them Apart
Visionary Solutions is relevant for outsourced customer support programs requiring multichannel service, ticket handling, technical assistance, troubleshooting, and performance-focused reporting. Its verified services include dedicated support agents, CRM and helpdesk workflows, live chat and email handling, and analytics-driven service operations.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Visionary Solutions
- info@vscinc.com
- +1 888 814 8189
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