Virtudesk provides managed virtual assistant and outsourced business support services, including customer service, inbound call handling, live chat, email support, and customer inquiry management. Its virtual call center offering also supports technical assistance, troubleshooting, account inquiries, complaint resolution, and escalation handling.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2016
- Services
- Global
Overview
Company description
Virtudesk is a U.S.-based virtual assistant and outsourced business services provider with remote professionals supporting organizations across multiple industries. Its customer support operations include inbound call handling, live chat, email management, customer inquiries, complaint resolution, account assistance, escalation handling, and technical troubleshooting through virtual call center teams.
Sectors
Key Capabilities
Customer Support
Technical Support
Virtual Call Center Services
Live Chat Support
Email Support
Inbound Call Support
Customer Issue Resolution
Complaint Handling
Account Inquiry Support
Escalation Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Timedly
Tymbl
Operational Support
SOLUTIONS
Customer Service
Inbound Call Handling
Live Chat Support
Email Management
Customer Inquiry Management
Technical Troubleshooting
Complaint Resolution
Account Management Support
Escalation Handling
VoIP Communications
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2016
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Virtudesk is relevant for organizations seeking outsourced customer support and technical assistance through trained virtual assistants and virtual call center teams. Its documented services include phone and chat support, email and inquiry handling, complaint resolution, account assistance, troubleshooting, and escalation support.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Virtudesk
- info@myvirtudesk.com
- +1 (800) 470-8136
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