Calibrus provides outsourced call center and third-party verification services for businesses, including inbound customer support and help desk operations. Its capabilities include live-agent call handling, customer issue resolution, inbound and outbound communications, hosted call recording, and interactive voice response services.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2013
- Services
- North America
Overview
Company description
Calibrus is a U.S.-based contact center and third-party verification provider serving organizations that require outsourced voice and customer contact operations. Its services include inbound customer support and help desk coverage, outbound calling, customer issue handling, hosted call recording, interactive voice response, and verification workflows for regulated industries.
Sectors
Key Capabilities
Customer Support
Technical Support & Helpdesk Services
Third-Party Verification
Inbound Call Center Services
Outbound Call Center Services
Hosted Call Recording
Interactive Voice Response
Customer Issue Resolution
Answering Service
Order Taking and Fulfillment
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
PBX systems
Automatic Call Distributor systems
Interactive Voice Response/Voice Recognition Unit
Hosted call recording systems
Operational Support
SOLUTIONS
Customer Support
Helpdesk Support
Inbound Call Handling
Outbound Call Handling
Technical Troubleshooting
Customer Issue Resolution
Third-Party Verification
Call Recording
Interactive Voice Response
Order Taking and Fulfillment
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2013
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America
Why Consider This Provider?
What Sets Them Apart
Calibrus is relevant for organizations seeking outsourced customer contact operations, inbound support, help desk coverage, third-party verification, call recording, and automated voice-response capabilities.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Calibrus
- gmoulton@calibrus.com
- 602-778-7500
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