1840 & Company is a private global outsourcing and staffing provider offering managed customer support, contact center, and technical support operations. Its capabilities include phone, chat, email, ticket handling, troubleshooting, escalation management, quality assurance, SLA compliance, and support performance reporting across multiple industries.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2014
- Services
- Global
Overview
Company description
1840 & Company provides global staffing, business process outsourcing, and managed contact center services. Its customer support operations include inbound and outbound service, omnichannel engagement, ticket logging, technical troubleshooting, escalation workflows, quality assurance, workforce management, SLA compliance, and performance reporting for healthcare, e-commerce, financial services, and other organizations.
Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Omnichannel Customer Engagement
Technical Troubleshooting
Escalation Management
Quality Assurance
SLA Monitoring
Service Performance Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Shopify
Gorgias
Amazon Seller Central
VICIdial
Operational Support
SOLUTIONS
Phone Support
Chat Support
Email Support
Ticket Management
Technical Troubleshooting
Customer Issue Resolution
Escalation Management
Quality Assurance
SLA Monitoring
Support Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2014
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
1840 & Company is relevant for organizations seeking outsourced customer support and technical support operations, including ticket handling, omnichannel service, troubleshooting, escalation management, quality assurance, SLA compliance, and performance reporting through dedicated global teams.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- 1840 & Company
- info@1840andco.com
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