ARES Customer Care Solutions GmbH provides outsourced customer care and call center services for business clients. Its capabilities include inbound and outbound customer support, back-office operations, first-level technical support, complaint handling, multilingual service delivery, and monitoring of agreed customer service performance indicators.
- HQ
- Founded
- Sector
- Coverage
- Austria
- 2015
- Services
- Europe
Overview
Company description
ARES Customer Care Solutions GmbH is an Austrian customer care outsourcing provider offering call center projects, contact center operations, back-office management, and outsourcing support. Its operational services include customer inquiry handling, complaint management, first-level technical assistance, multilingual support, and performance management based on agreed service targets and KPIs.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Back-Office Management
Complaint Handling
Customer Issue Resolution
Multilingual Support
Workforce Management
Quality Assurance
Service Performance Management
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Inbound Customer Support
Outbound Customer Support
Customer Inquiry Handling
First-Level Technical Support
Complaint and Claims Handling
Back-Office Processing
Multilingual Support
Quality Monitoring
Workforce Management
KPI and Performance Monitoring
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Austria
- Founded
2015
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Europe
Why Consider This Provider?
What Sets Them Apart
ARES is relevant for customer support outsourcing because it provides operational call center and back-office services, first-level technical support, multilingual customer care, complaint handling, and quality and KPI performance management.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- ARES Customer Care Solutions GmbH
- office@accs.at
- +43 1 99599 0
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
