Globe Call Center provides outsourced inbound and outbound call center services, including customer support, phone answering, live chat, email response, and help desk operations. The company also supports IVR, call routing, technical troubleshooting, customer inquiry resolution, and real-time agent performance reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2020
- Services
- Global
Overview
Company description
Globe Call Center is a private outsourced call center provider serving businesses across multiple regions. Its customer support operations include inbound call handling, phone answering, live chat, email response, help desk support, technical assistance, order processing, and after-hours customer service. The company also provides IVR and real-time performance reporting capabilities.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Inbound Call Handling
Phone Answering
Live Chat Support
Email Support
IVR Call Routing
Customer Issue Resolution
Service Performance Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Interactive Voice Response (IVR)
Cloud Telephony
VoIP
Predictive Dialers
CRM Integration
Real-Time Reporting Tools
GPS and Dispatch Software
Operational Support
SOLUTIONS
Customer Inquiry Resolution
Ticket and Case Handling
Phone Support
Email Response
Live Chat Support
Technical Troubleshooting
Order Processing
After-Hours Answering
Call Routing
Agent Performance Monitoring
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2020
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Globe Call Center is relevant for organizations seeking outsourced customer support, technical help desk, multichannel inquiry handling, IVR-based call routing, and real-time monitoring of agent performance and service quality.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Globe Call Center
- sales@globe-call.com
- +44 333 305 5310
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