JK Development GmbH is a Swiss B2B service provider delivering outsourced customer care, multilingual call center, helpdesk, and technical support services. Its capabilities include first-level support, technical troubleshooting, complaint handling, escalation to second-level specialists, 24/7 hotline coverage, and support reporting.
- HQ
- Founded
- Sector
- Coverage
- Switzerland
- 2011
- Services
- Europe
Overview
Company description
JK Development GmbH provides outsourced B2B telemarketing, customer care, inbound call center, and database services across the DACH region. Its customer support operations include multilingual helpdesk services, first-level technical support for software and hardware, order and complaint handling, 24/7 hotlines, escalation management, and statistical support reporting.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
First-Level Support
Second-Level Escalation
Complaint Management
24/7 Customer Care
Multilingual Support
Support Reporting
Customer Issue Resolution
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
HubSpot CRM
Operational Support
SOLUTIONS
Inbound Call Handling
Helpdesk Support
Technical Troubleshooting
Order Processing
Complaint Handling
Information Hotline Services
24/7 On-Call Support
Escalation Management
Customer Issue Resolution
Statistical Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Switzerland
- Founded
2011
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Europe
Why Consider This Provider?
What Sets Them Apart
JK Development GmbH is relevant for organizations seeking outsourced customer support because it provides multilingual customer care, helpdesk and technical support, 24/7 hotline coverage, complaint handling, escalation processes, and reporting of support incidents and service activity.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- JK Development GmbH
- contact@jk-development.ch
- +41 (0)43 508 32 00
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