The Agentsy BPO

The Agentsy BPO provides outsourced inbound and outbound contact-centre services from South Africa for organizations across multiple international markets. Its customer support capabilities include customer service, web support, technical support, client liaison, query resolution, and chat support, with multilingual delivery available.

Overview

Company description

The Agentsy BPO is a South African business process outsourcing and contact-centre provider serving clients in the United Kingdom, United States, Europe, Australia, and other markets. Its support operations include inbound customer service, web and technical support, client liaison, chat support, customer query handling, and issue resolution across several industries.

Sectors

Key Capabilities

Customer Support

Technical Support

Web Support

Chat Support

Client Liaison

Customer Query Resolution

Customer Retention

Multilingual Contact-Centre Services

Customer Issue Resolution

Services & Solutions

Explore services

Software & Technology SOLUTIONS
Cloud-Based Solutions
Robotic Process Automation (RPA)
Virtual Communication Tools
Video Conferencing
Email
Operational Support SOLUTIONS
Inbound Customer Service
Technical Troubleshooting
Web Support
Chat Support
Client Liaison
Customer Query Handling
Query Resolution
Customer Retention
Multilingual Support
Company Snapshot

Key Details

A quick reference of the provider's core profile information

South Africa
2020
50 - 249
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

The Agentsy BPO is relevant for organizations seeking outsourced customer and technical support operations, including chat, web, multilingual, client liaison, and customer query-resolution services. Its listed industry experience includes financial services, SaaS, travel and tourism, IT, utilities, online gaming, e-learning, healthcare, and hospitality.

Locations & Service Coverage

Global Presence

Global service coverage
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