GotYourBack Support provides outsourced customer and technical support for businesses through omnichannel helpdesk, email, chat, phone, and remote assistance operations. Its capabilities include customer onboarding, product usage training, technical troubleshooting, order and billing support, and service quality monitoring.
- HQ
- Founded
- Sector
- Coverage
- Ukraine
- 2019
- Services
- Global
01 / Overview
Company description
GotYourBack Support is an outsourced customer support and technical support provider serving software, telecommunications, gaming, consumer products, and other businesses. Its operations include omnichannel helpdesk support, email and chat handling, customer onboarding, product training, technical troubleshooting, order management, and quality assurance. The company also supports KPI, response-time, resolution-time, and service-quality management.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Onboarding
Product Training
Technical Troubleshooting
Order and Billing Support
Escalation Management
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
YourTechPal
LogMeIn
TeamViewer
Operational Support
SOLUTIONS
Omnichannel Helpdesk
Email Support
Chat Support
Phone Support
Remote Technical Support
Customer Onboarding
Product Usage Training
Order Processing and Management
Complaint Handling
Quality Monitoring and Support Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Ukraine
- Founded
2019
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
GotYourBack Support is relevant for organizations seeking outsourced customer and technical support operations, including omnichannel helpdesk coverage, product onboarding and training, troubleshooting, order and billing assistance, and measurable service-quality and support-performance management.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- GotYourBack Support
- support@gotyourbacksupport.com
- +1 888 378 5718
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