Data Vimenca provides outsourced multichannel contact center and BPO services, including customer care, customer support, chat support, and technical support. Its operations support voice, chat, email, social media, and text interactions for organizations across several industries, with multilingual service delivery and Level 1–3 technical support capabilities.
- HQ
- Founded
- Sector
- Coverage
- Dominican Republic
- 2004
- Services
- North America
01 / Overview
Company description
Data Vimenca is a Dominican Republic-based contact center and BPO provider serving international clients. Its customer support operations include inbound and outbound service, multichannel customer care, chat and email support, claims support, and technical support. The company also provides Level 1, Level 2, and Level 3 technical assistance for supported industries and platforms.
02 / Sectors
Key Capabilities
Customer Support
Multichannel Customer Service
Chat Support
Email Support
Technical Support
Level 1 Technical Support
Level 2 Technical Support
Level 3 Technical Support
Customer Issue Resolution
Claims Support
03 / Services & Solutions
Explore services
Operational Support
SOLUTIONS
Inbound Support
Outbound Support
Chat Support
Email Support
Social Media Support
Text Support
Voice Support
Technical Troubleshooting
Claims Support
Customer Issue Resolution
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Dominican Republic
- Founded
2004
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
North America
05 / Why Consider This Provider?
What Sets Them Apart
Data Vimenca is relevant for outsourced customer support programs because it provides multichannel customer care across voice, chat, email, social media, and text, together with industry-specific technical support and claims-related operations. Its verified capabilities include Level 1–3 technical support and multilingual contact center delivery.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Data Vimenca
- info@datavimenca.com
- +1.809.487.2830
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