Advatix provides supply chain, logistics, technology, and GCC operations services for eCommerce, retail, and other consumer-focused businesses. Its customer support offering includes multichannel phone, chat, email, and social support, integrated IT support, customer-service operations, team training, and real-time SLA and KPI monitoring.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2017
- Services
- Global
01 / Overview
Company description
Advatix is a private supply chain and logistics consulting and technology services company serving eCommerce, retail, consumer goods, telecommunications, and logistics organizations. Its customer support operations include multichannel service through phone, chat, email, and social channels, along with IT support, customer-service process management, team training, and SLA and KPI monitoring.
02 / Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Customer Onboarding
Product and User Training
SLA Monitoring
Service Performance Management
Customer Issue Resolution
Multichannel Support
IT Operations Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Advatix CloudSuite
Advatix Commerce Cloud
Operational Support
SOLUTIONS
Phone Support
Chat Support
Email Support
Social Media Support
Technical Troubleshooting
Customer Onboarding
Team Training
IT Support
Infrastructure Monitoring
SLA and KPI Monitoring
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2017
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Advatix is relevant for customer support outsourcing and operational support programs because it provides multichannel customer service, integrated IT support, customer-service process operations, training, and real-time SLA and KPI monitoring.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Advatix
- contact@advatix.com
- (805) 267-1214
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