Chandu Soft Technologies Pvt Limited provides software development, managed IT and IT-enabled services, including application support, helpdesk operations and customer support solutions. Its support capabilities include 24×7 application and technical helpdesk services, ticket management, human escalation, SLA-based delivery and service performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- India
- 2011
- Services
- Global
01 / Overview
Company description
Chandu Soft Technologies Pvt Limited is an India-based software and IT services provider delivering dedicated offshore teams, business-process operations and industry software solutions. Its customer support operations include 24×7 application and helpdesk support, L1-L3 technical assistance, ticket management, customer issue resolution and SLA-driven performance monitoring for sectors including healthcare, insurance, SaaS and e-commerce.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
L1-L3 Application Support
Customer Issue Resolution
SLA Monitoring
Service Performance Management
Escalation Management
24x7 Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
LCHD Helpdesk and Ticketing Management System
Retrieval-Augmented Generation
Generative AI
RPA
C#
SQL Server
Angular
Java
Python
Operational Support
SOLUTIONS
Customer Support
Helpdesk Support
Ticket Management
Technical Troubleshooting
L1-L3 Application Support
Human Escalation
Customer Issue Resolution
SLA Monitoring
Service Performance Monitoring
Support Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2011
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Chandu Soft Technologies Pvt Limited is relevant for customer support directories because it provides dedicated customer support and 24x7 application helpdesk pods, L1-L3 technical support, ticketing systems with SLA tracking, and service quality monitoring for healthcare, insurance, SaaS and e-commerce operations.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Chandu Soft Technologies Pvt Limited
- chandusoft1@gmail.com
- +91 99001 42148
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