Answer 365 provides outsourced call centre, telephone answering, and customer support services for businesses across Canada and the United States. Its capabilities include 24/7 multichannel customer service, order processing, emergency dispatch, technical support, server monitoring, and bilingual English-French support.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 1948
- Services
- North America
Overview
Company description
Answer 365 is a Canadian call centre and business communications provider serving organizations across Canada and the United States. The company delivers 24/7 customer service, telephone answering, email, SMS, chat, order processing, emergency dispatch, and technical support. It also provides server monitoring with alerts and performance reporting.
Sectors
Key Capabilities
Customer Support
Telephone Answering
Multichannel Customer Support
Technical Support
Helpdesk Support
Order Processing
Emergency Dispatch
Server Monitoring
Performance Reporting
Customer Issue Resolution
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Infinity Server
Operational Support
SOLUTIONS
Inbound Call Handling
Email Support
SMS Support
Chat Support
Technical Troubleshooting
Order Processing
Emergency Dispatch
Bilingual English-French Support
Server Uptime Monitoring
Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
1948
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America
Why Consider This Provider?
What Sets Them Apart
Answer 365 is relevant for organizations seeking outsourced customer support, telephone answering, technical support, and operational monitoring. Its services include 24/7 call handling, multichannel support, emergency dispatch, bilingual coverage, server monitoring, and performance reporting.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Answer 365
- sales@answer365.ca
- 1-800-701-7774
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