Atelka was a Canadian customer contact management and business process outsourcing provider acquired by TTEC. It delivered multilingual omnichannel customer service, technical support, and contact-center operations for clients in telecommunications, public service, and entertainment.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2003
- Services
- Canada
01 / Overview
Company description
Atelka Enterprise Inc. was a Canadian contact-center and business process outsourcing provider acquired by TTEC. Its services included multilingual omnichannel customer care, customer service operations, technical support, sales, customer loyalty, and back-office support. The company served national organizations in telecommunications, public service, and entertainment.
02 / Sectors
Key Capabilities
Customer Support
Technical Support
Multilingual Omnichannel Contact Solutions
Business Process Outsourcing
Customer Service Operations
Back-Office Support
Customer Issue Resolution
03 / Services & Solutions
Explore services
Operational Support
SOLUTIONS
Customer Service
Technical Support
Multichannel Contact Handling
Inbound and Outbound Contact Operations
Customer Issue Resolution
Back-Office Support
Customer Loyalty Support
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2003
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Canada
05 / Why Consider This Provider?
What Sets Them Apart
Atelka provided outsourced customer contact operations, including multilingual omnichannel customer service and technical support, for organizations in telecommunications, public service, and entertainment.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Atelka
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