VXI Global Solutions Inc. is a privately held business process outsourcing and customer experience provider founded in 1998. It delivers omnichannel customer care, technical and product support, customer onboarding assistance, training, and performance-focused CX operations for global brands.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1998
- Services
- Global
01 / Overview
Company description
VXI Global Solutions provides outsourced customer experience, contact center, and business process services across multiple regions. Its customer support operations include voice, chat, email, digital engagement, technical troubleshooting, product support, onboarding assistance, training, escalation handling, and performance analytics. The company supports brands in industries including healthcare, financial services, retail, technology, and telecommunications.
02 / Sectors
Key Capabilities
Customer Support
Omnichannel Customer Care
Ticket and Issue Resolution
Technical Support
Product Support
Customer Onboarding
Product and Agent Training
Escalation Management
Quality Monitoring
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Performance Pro 360
Training Simulator
Intelligent Quality Assurance and Analytics
Talent Match Pro
Virtual Assistants
Predictive Analytics
Robotic Process Automation
Operational Support
SOLUTIONS
Voice Support
Email Support
Chat Support
Digital Customer Engagement
Technical Troubleshooting
Product Support
Customer Onboarding
Training and Coaching
Escalation Management
KPI and Quality Monitoring
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1998
- Company Size
10000+
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
VXI Global Solutions is relevant for customer support outsourcing because it operates large-scale omnichannel customer care and technical support programs across global delivery locations. Its verified capabilities also include onboarding support, training, escalation handling, quality monitoring, KPI reporting, and performance management supported by proprietary CX tools.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- VXI Global Solutions Inc.
- marketing@vxi.com
- 1-800-334-5418
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