TelTalk is a private business process outsourcing provider delivering customer support, customer success, cold calling, and virtual assistance services for businesses. Its CX offering includes outsourced customer support operations and customer success programs that develop account health scores, monitor usage patterns, and support proactive intervention and retention activities.
- HQ
- Founded
- Sector
- Coverage
- Egypt
- 2025
- Services
- Global
Overview
Company description
TelTalk provides outsourced business process and customer experience services from Egypt for international businesses. Its customer support operations include managed phone, email, chat, and inbound and outbound support. The company also offers customer success operations involving industry-specific health scores, usage monitoring, proactive intervention protocols, and retention support.
Sectors
Key Capabilities
Customer Experience Operations
Customer Support Outsourcing
Customer Success Operations
Customer Health Score Development
Account Usage and Engagement Monitoring
Proactive Customer Intervention
Customer Retention Support
Inbound and Outbound Support
Live Chat and Email Support
AI Chatbot Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
HubSpot
Zoho
Trello
Operational Support
SOLUTIONS
Customer Support Operations
Customer Success Team Management
Customer Health Scoring
Account Usage Monitoring
Proactive Intervention Planning
Customer Retention Support
Inbound Call Handling
Outbound Call Handling
Live Chat Support
Email Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Egypt
- Founded
2025
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
TelTalk is relevant for organizations seeking outsourced CX operations and customer success support. Its documented services include managed customer support across phone, email, and chat channels, along with customer health score development and proactive account intervention intended to support retention and expansion.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- TelTalk
- help@teltalk.net
- +1 (332)-242-6366
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