ConnectOS provides offshore staffing and operational support teams for organisations across customer service, technical support, IT service desk, live chat, and related business functions. Its support capabilities include customer inquiry handling, helpdesk operations, technical troubleshooting, onboarding, product training, escalation support, and service performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- Philippines
- 2018
- Services
- Global
01 / Overview
Company description
ConnectOS is an offshore staffing and business operations provider that builds dedicated teams for organisations across multiple industries. Its customer support services include customer care, email and chat support, ticket workflow administration, helpdesk and technical support, onboarding, product training, escalation management, and performance monitoring.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Onboarding
Product Training
Escalation Management
SLA Monitoring
Service Performance Management
Customer Issue Resolution
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
ServiceNow
Salesforce
Microsoft 365
Microsoft Windows
SharePoint
VMware
AirWatch
Operational Support
SOLUTIONS
Ticket Management
Email Support
Chat Support
Technical Troubleshooting
Customer Onboarding
Product Training
Escalation Management
SLA Monitoring
Support Reporting
Customer Issue Resolution
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Philippines
- Founded
2018
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
ConnectOS is relevant for organisations seeking dedicated offshore customer support and technical support teams, including customer care, helpdesk, chat and email handling, onboarding, product training, escalation support, and service performance oversight.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- ConnectOS
- 1300 747 700
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