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Best Customer Support Service Providers for Distributors 2026

Distributor customers expect quick answers about products, orders, shipments, pricing, and returns. Explore this directory to find customer support service providers that help distributors manage customer inquiries, order support, issue resolution, and ongoing account assistance.

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Globe Call Center

United States 50 - 249 Employees 2020
Globe Call Center provides outsourced inbound and outbound call center services, including customer support, phone answering, live chat, email response, and help desk operations. The company also supports IVR, call routing, technical...
Location: United States
Employees: 50 - 249
Founded: 2020
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ARES Customer Care Solutions GmbH

Austria 50 - 249 Employees 2015
ARES Customer Care Solutions GmbH provides outsourced customer care and call center services for business clients. Its capabilities include inbound and outbound customer support, back-office operations, first-level technical support, complaint handling, multilingual...
Location: Austria
Employees: 50 - 249
Founded: 2015
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Nord Assist

United States 50 - 249 Employees 2024
Nord Assist provides managed virtual assistant and operational support services for growing businesses, including customer support, client communication, CRM management, and workflow assistance. Its customer support capabilities include handling customer inquiries, calls,...
Location: United States
Employees: 50 - 249
Founded: 2024
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Numero Blu Servizi S.p.A.

Italy 1000 - 9999 Employees 1993
Numero Blu Servizi S.p.A. provides outsourced BPO, contact center, customer care, help desk, back-office, and digital customer experience services. Its support capabilities include multichannel customer assistance, first- and second-level technical help desk...
★★★★★
2.6 Glassdoor Rating
Location: Italy
Employees: 1000 - 9999
Founded: 1993
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Uassist.ME

United States 250 - 999 Employees 2009
Uassist.ME provides nearshore virtual assistant, contact center, and BPO services for U.S. and Canadian businesses. Its customer support operations include multilingual voice, email, chat, social, ticket management, technical troubleshooting, escalation handling, quality...
★★★★★
4.0 Glassdoor Rating
Location: United States
Employees: 250 - 999
Founded: 2009
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1840 & Company

United States 1000 - 9999 Employees 2014
1840 & Company is a private global outsourcing and staffing provider offering managed customer support, contact center, and technical support operations. Its capabilities include phone, chat, email, ticket handling, troubleshooting, escalation management,...
★★★★★
4.0 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2014
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ServicesNow Group

United Kingdom 250 - 999 Employees 2002
ServicesNow Group provides UK-based business process outsourcing, including outsourced telephone answering, call handling, live chat, customer service agents, and reception support. Its customer support operations include 24/7 call coverage, customer inquiry handling,...
★★★★★
4.0 Glassdoor Rating
Location: United Kingdom
Employees: 250 - 999
Founded: 2002
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Hit Rate Solutions

Philippines 50 - 249 Employees 2008
Hit Rate Solutions provides outsourced inbound and outbound call center and business process outsourcing services, including customer support, call handling, virtual receptionist services, and customer engagement operations. Its support capabilities include monitored...
★★★★★
4.8 Glassdoor Rating
Location: Philippines
Employees: 50 - 249
Founded: 2008
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The Hour – Back Office and Virtual Assistant Services

United States 50 - 249 Employees 2014
The Hour – Back Office and Virtual Assistant Services provides AI-assisted virtual assistant, back-office outsourcing, and operational support for businesses. Its customer support services include customer support by chat, email, and phone,...
Location: United States
Employees: 50 - 249
Founded: 2014
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Go Answer

United States 1000 - 9999 Employees 2012
Go Answer provides outsourced contact center and inbound customer support services, including 24/7 phone answering, live chat, bilingual support, and dedicated technical support agents. Its operations include omnichannel customer service, issue resolution,...
Location: United States
Employees: 1000 - 9999
Founded: 2012
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TDCX

Singapore 10000+ Employees 1995
TDCX provides outsourced customer experience and business process services for global brands. Its customer support capabilities include omnichannel customer service, ticketing and issue resolution, technical support, helpdesk operations, customer onboarding, product-trained support...
★★★★★
3.4 Glassdoor Rating
Location: Singapore
Employees: 10000+
Founded: 1995
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Ver-A-Fast

United States 50 - 249 Employees 1976
Ver-A-Fast is a U.S.-based outsourced call center and customer engagement provider delivering inbound customer service, outbound engagement, and seasonal overflow support. Its support operations include phone, email, and chat interactions, customer inquiries,...
★★★★★
3.2 Glassdoor Rating
Location: United States
Employees: 50 - 249
Founded: 1976
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Call Center Services International

United States 1000 - 9999 Employees 2008
Call Center Services International provides nearshore contact center and IT support operations for U.S. organizations through bilingual teams based in Mexico. Its services include customer care, multichannel technical support, ticket creation and...
★★★★★
3.6 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2008
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PartnerHero

United States 1000 - 9999 Employees 2014
PartnerHero provides outsourced customer operations and omnichannel customer support for businesses across multiple industries. Its services include email, chat, phone, and social support, technical support, helpdesk and ticketing operations, quality assurance, workforce...
★★★★★
3.2 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2014
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WOW24-7

United States 1000 - 9999 Employees 2008
WOW24-7 provides outsourced customer support and contact center services for businesses worldwide. Its capabilities include multichannel customer service, ticket handling, technical support, onboarding, product and process training, quality assurance, SLA monitoring, escalation...
★★★★★
4.0 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2008
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Peak Support

United States 1000 - 9999 Employees 2015
Peak Support provides outsourced customer experience and business process support for growth-focused companies. Its services include omnichannel customer support, technical support, customer onboarding, product and user training, ticket handling, escalation management, and...
★★★★★
4.5 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2015
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CrewBloom

United States 50 - 249 Employees 2016
CrewBloom is a global remote staffing and outsourcing company that connects businesses with pre-vetted professionals for customer support, technical support, sales, and operational roles. Its support staffing capabilities include customer support specialists,...
★★★★★
4.6 Glassdoor Rating
Location: United States
Employees: 50 - 249
Founded: 2016
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Axendi

Poland 1000 - 9999 Employees 2008
Axendi provides outsourced customer experience, contact center, and business process outsourcing services for organizations across multiple industries. Its customer support capabilities include multilingual and omnichannel support, technical support and helpdesk services, customer...
Location: Poland
Employees: 1000 - 9999
Founded: 2008
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Telecom, Inc.

United States 50 - 249 Employees 1993
Telecom, Inc. provides outsourced omnichannel contact center services, including customer care, email and chat support, ticketing support, and technical help desk operations. Its capabilities include tiered technical support, customer issue resolution, quality...
★★★★★
3.7 Glassdoor Rating
Location: United States
Employees: 50 - 249
Founded: 1993
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SupportZebra

United States 1000 - 9999 Employees 2011
SupportZebra provides outsourced customer experience and business process outsourcing services for SaaS, e-commerce, fintech, healthcare, and other businesses. Its services include omnichannel customer support, ticket management, technical support, helpdesk operations, customer onboarding...
★★★★★
4.0 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2011
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Frequently Asked Questions

What customer support services can distributors outsource?

Services can include order inquiries, product questions, shipment updates, returns support, complaint handling, customer communication, and general service requests.

Yes. Support teams can often work with existing ERP, CRM, help desk, order management, and communication platforms.

Many providers offer extended or 24/7 support depending on their staffing model, service scope, and the distributor’s requirements.

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