Acquire Intelligence

Acquire Intelligence provides global outsourcing, contact center, customer experience, and AI consulting services. Its customer support capabilities include customer service, live chat, email support, ticket handling, escalation management, technical support, and helpdesk operations. The company also supports operational performance and quality management for outsourced service teams.

Overview

Company description

Acquire Intelligence is a privately held global outsourcing and AI consulting provider serving customer experience, contact center, back-office, and digital operations needs. Its support services include omnichannel customer service, live chat, email and ticket support, escalation management, technical support, and helpdesk operations. The company also manages operational performance and quality across outsourced teams.

Sectors

Key Capabilities

Customer Support

Ticket Management

Technical Support

Helpdesk Support

Live Chat Support

Email Support

Escalation Management

Customer Issue Resolution

Service Performance Management

Quality Assurance

Services & Solutions

Explore services

Software & Technology SOLUTIONS
Zendesk
Salesforce
Genesys
Freshdesk
Jira
ServiceNow
Shopify
Magento
SAP
Operational Support SOLUTIONS
Ticket Management
Email Support
Chat Support
Technical Troubleshooting
Helpdesk Operations
Escalation Management
Customer Issue Resolution
Quality Monitoring
Performance Management
Support Operations
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Australia
2006
1000 - 9999
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

Acquire Intelligence is relevant for customer support outsourcing because it provides contact center operations, omnichannel customer service, ticket and email support, live chat, escalation management, technical support, and helpdesk staffing. It also provides operational oversight covering service performance and quality management.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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