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Best Customer Support Service Providers for Distributors 2026

Distributor customers expect quick answers about products, orders, shipments, pricing, and returns. Explore this directory to find customer support service providers that help distributors manage customer inquiries, order support, issue resolution, and ongoing account assistance.

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six eleven global services

Philippines 1000 - 9999 Employees 2005
six eleven global services is a Philippines-based business process outsourcing provider delivering inbound customer support, chat support, email support, technical support, and outsourced helpdesk services. The company supports customer inquiries, issue resolution,...
★★★★★
3.7 Glassdoor Rating
Location: Philippines
Employees: 1000 - 9999
Founded: 2005
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Acquire Intelligence

Australia 1000 - 9999 Employees 2006
Acquire Intelligence provides global outsourcing, contact center, customer experience, and AI consulting services. Its customer support capabilities include customer service, live chat, email support, ticket handling, escalation management, technical support, and helpdesk...
★★★★★
1.7 Glassdoor Rating
Location: Australia
Employees: 1000 - 9999
Founded: 2006
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OBI Services

Philippines 50 - 249 Employees 2017
OBI Services provides outsourced customer support, non-voice support, call center operations, and technical support for businesses worldwide. Its capabilities include phone, email, live chat, ticket-based assistance, troubleshooting, software setup, maintenance, and SaaS...
Location: Philippines
Employees: 50 - 249
Founded: 2017
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Cloudstaff

Australia 1000 - 9999 Employees 2005
Cloudstaff provides global remote staffing and outsourcing services, including outsourced customer service, customer support, and technical support teams. Its capabilities include phone, email, and chat-based customer assistance, 24/7 helpdesk support, technical troubleshooting,...
★★★★★
4.6 Glassdoor Rating
Location: Australia
Employees: 1000 - 9999
Founded: 2005
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Catalyst BPX

United States 50 - 249 Employees 2023
Catalyst BPX provides business process outsourcing and customer experience operations for growing companies. Its verified support services include omnichannel customer support, technical support, enterprise support, quality assurance, workforce management, CX analytics, and...
★★★★★
3.4 Glassdoor Rating
Location: United States
Employees: 50 - 249
Founded: 2023
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Open Access BPO

United States 1000 - 9999 Employees 2006
Open Access BPO provides outsourced customer experience and business process services for digital and high-growth companies. Its customer support capabilities include multilingual phone, email, live chat, in-app, and SMS support, technical support,...
★★★★★
3.9 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2006
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Pac Biz Contact Center Outsourcing

United States 250 - 999 Employees 2015
Pac Biz Contact Center Outsourcing provides outsourced contact center and business process outsourcing services for transportation, software, eCommerce, healthcare, and other businesses. Its customer support capabilities include 24/7 phone, email, and chat...
Location: United States
Employees: 250 - 999
Founded: 2015
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Telework PH

Philippines 250 - 999 Employees 2015
Telework PH provides offshore staffing and business process outsourcing services, including dedicated customer support and technical support teams for client operations. Its support capabilities include phone and email assistance, troubleshooting, issue escalation,...
★★★★★
3.7 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2015
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ND-KNOW SOLUTIONS

Philippines 50 - 249 Employees 2018
ND-KNOW SOLUTIONS is a Philippines-based BPO and outsourcing provider delivering dedicated customer support teams for client operations. Its verified support work includes answering customer questions, email and chat support, order processing, online...
Location: Philippines
Employees: 50 - 249
Founded: 2018
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MCVO Talent Outsourcing Services

Philippines 250 - 999 Employees 2017
MCVO Talent Outsourcing Services provides outsourced customer service and IT helpdesk support through Philippines-based teams serving international businesses. Its support capabilities include inbound and outbound call handling, live chat and email support,...
★★★★★
4.6 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2017
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Concert 8 Solutions Inc.

Canada 50 - 249 Employees 2017
Concert 8 Solutions Inc. provides outsourced business process services, including omnichannel customer service and technical support. Its support operations include inbound and outbound calling, email response, live chat, social media support, and...
★★★★★
2.9 Glassdoor Rating
Location: Canada
Employees: 50 - 249
Founded: 2017
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SuperStaff

Philippines 250 - 999 Employees 2009
SuperStaff provides outsourced customer support, technical support, and call center operations for businesses across multiple industries. Its services include 24/7 voice, chat, and email support, Tier 1 through Tier 3 technical assistance,...
★★★★★
4.4 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2009
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HSN Philippines, Inc.

Philippines 250 - 999 Employees 2018
HSN Philippines, Inc. provides customer experience, ICT, technology, and business process services for local, global, and nearshore markets. Its customer support operations include contact centre services, customer support, technical support, service desk...
Location: Philippines
Employees: 250 - 999
Founded: 2018
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Simplr

United States 50 - 249 Employees 2017
Simplr provides AI-powered customer support outsourcing through automation and human agents across digital customer service channels. Its capabilities include customer inquiry handling, live chat and digital support, chatbot automation, and customer issue...
★★★★★
4.2 Glassdoor Rating
Location: United States
Employees: 50 - 249
Founded: 2017
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OBPO

Philippines 250 - 999 Employees 2004
OBPO provides outsourced inbound and outbound call center and business process services for international clients. Its Customer Support operations include inbound customer service, billing inquiries, order taking, e-commerce customer care, phone support,...
Location: Philippines
Employees: 250 - 999
Founded: 2004
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ConnectOS

Philippines 1000 - 9999 Employees 2018
ConnectOS provides offshore staffing and operational support teams for organisations across customer service, technical support, IT service desk, live chat, and related business functions. Its support capabilities include customer inquiry handling, helpdesk...
★★★★★
4.9 Glassdoor Rating
Location: Philippines
Employees: 1000 - 9999
Founded: 2018
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247 CSR

Philippines 250 - 999 Employees 2005
247 CSR is a Philippines-based business process outsourcing provider delivering inbound and outbound customer support, live chat, email support, ticket management, and technical support services. The company also provides customer service performance...
★★★★★
3.8 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2005
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iSupport Worldwide

Philippines 1000 - 9999 Employees 2006
iSupport Worldwide is a privately held business process outsourcing provider that builds dedicated offshore teams and managed operations for businesses. Its customer support services include contact center operations, email and chat support,...
★★★★★
4.2 Glassdoor Rating
Location: Philippines
Employees: 1000 - 9999
Founded: 2006
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ShoreAgents

Philippines 250 - 999 Employees 2018
ShoreAgents provides offshore staffing and business process outsourcing services, primarily for real estate organizations. Its customer support capabilities include customer service, technical support, ticket management, client issue handling, staff onboarding, and service...
★★★★★
4.8 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2018
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VirtualChampsGlobal

Philippines 50 - 249 Employees 2014
VirtualChampsGlobal is a Philippines-based business process outsourcing provider offering outsourced customer support and customer success services. Its capabilities include 24/7 multichannel support, technical troubleshooting, customer onboarding, and assistance through phone, email, live...
★★★★★
4.0 Glassdoor Rating
Location: Philippines
Employees: 50 - 249
Founded: 2014
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Frequently Asked Questions

What customer support services can distributors outsource?

Services can include order inquiries, product questions, shipment updates, returns support, complaint handling, customer communication, and general service requests.

Yes. Support teams can often work with existing ERP, CRM, help desk, order management, and communication platforms.

Many providers offer extended or 24/7 support depending on their staffing model, service scope, and the distributor’s requirements.

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