Viaante Business Solutions provides business process outsourcing, customer support, contact center, and technical support services for organizations across multiple industries. Its support operations include multichannel inquiry handling, email and live chat support, trouble ticket management, complaint resolution, escalation management, and service quality monitoring.
- HQ
- Founded
- Sector
- Coverage
- India
- 2011
- Services
- Global
01 / Overview
Company description
Viaante Business Solutions is a privately held outsourcing and business process management company founded in 2011. Its customer support operations include inbound and outbound contact center services, email and live chat support, technical helpdesk services, trouble ticket management, complaint handling, escalation management, and quality and performance monitoring.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Email Support
Live Chat Support
Complaint Handling
Customer Issue Resolution
Escalation Management
Service Performance Management
03 / Services & Solutions
Explore services
Operational Support
SOLUTIONS
Multichannel Customer Support
Email Support
Live Chat Support
Technical Troubleshooting
Trouble Ticket Management
Complaint Handling
Dispute Resolution
Escalation Management
Quality Assurance Monitoring
Support Performance Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2011
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Viaante is relevant for customer support outsourcing because it provides multichannel contact center operations, technical helpdesk support, trouble ticket management, complaint resolution, escalation handling, and service quality monitoring for global clients.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Viaante Business Solutions
- marketing@viaante.com
- +91-22-25900035/36
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