Quantanite provides outsourced customer operations and digital services using human teams and AI-enabled workflows. Its support services include omnichannel customer care across voice, email, chat and social channels, Tier 1–2 technical support, customer onboarding, training, quality assurance and service performance improvement.
- HQ
- Founded
- Sector
- Coverage
- United Kingdom
- 2014
- Services
- Global
01 / Overview
Company description
Quantanite is a customer experience and digital outsourcing provider serving organizations across multiple markets. Its customer operations include 24/7 voice, email, chat and social support, product and technical support, onboarding assistance, customer issue resolution and escalation management. The company also uses analytics and AI-enabled quality assurance to monitor interactions, identify service failures and improve operational performance.
02 / Sectors
Key Capabilities
Customer Support
Omnichannel Support
Ticket and Case Resolution
Technical Support
Tier 1 Support
Tier 2 Support
Customer Onboarding
Product and User Training
Quality Assurance
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
QiQ
MöBIUS
Generative AI
AI-Powered Knowledge Bases
Operational Support
SOLUTIONS
Voice Support
Email Support
Chat Support
Social Customer Support
Technical Troubleshooting
Customer Onboarding
Product Training
Escalation Management
Quality Monitoring
KPI and Performance Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United Kingdom
- Founded
2014
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Quantanite is relevant for organizations seeking outsourced customer support, technical assistance and onboarding operations across multiple channels. Its QiQ intelligence layer and quality-assurance capabilities support interaction analysis, performance monitoring, escalation improvement and continuous service optimization.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Quantanite
- info@quantanite.com
- 02070979259
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